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Pam and Paula named ASM Employees of the Year

TWO Ambulance Care Assistants from Chesterfield have been named as Arriva Specialist Mobilty’s Employee of the Year for 2017.

Paula Morton and Pam Lyons clinched the award at an event held at Edgbastan Cricket Ground in Birmingham after being named as our December winners following the assistance they gave a gentlman after he had fallen from his bicycle.

They were up against their fellow ATSL Employee of the Month winners, as well as the monthly winners of the Arriva Bus and Coach Employee of the Month competition.

Paula and Pam were on shift when they came across the elderly gentleman on a road near Baslow, Derbyshire in December. 

The man had suffered a medical incident and needed help, so the pair carried out CPR and First Aid and waited with him until paramedics arrived.

Sue Bond, Operations Manager at Chesterfield, where Pam and Paula work, told Arriva Now that she was ‘immensely proud’ of both of them.

“Pam and Paula were en-route to collect a patient when they came across an elderly man who was on the floor after falling from his bicycle on a notoriously dangerous country road near Baslow, which has lots of bad bends,” she said.

“He was suffering a medical episode and then stopped breathing. 

“Both Pam and Paula reacted to the situation, started CPR and continued until the paramedics arrived and other emergency staff, including the air ambulance. 

“They managed to keep him breathing until they were able to complete the hand over to the paramedics, though later we sadly learned the gentleman didn’t survive.

“I am so proud of how they handled a very emotional, dangerous and difficult situation.”

And it was not just Sue who wanted to praise the pair’s actions.

The paramedic for EMAS, who was next on the scene, contacted Sue and also hailed the work carried out by Pam and Paula.

“I worked with one of your crews earlier today on a cardiac arrest that they came across,” he said.

“I just wanted to let you know that they did an excellent job in difficult circumstances. 

“They provided good quality CPR, scene management and a clear handover. 

“They are a credit to you.”

Such was the level of care provided by Pam and Paula that the gentleman’s daughter got in touch to thank the pair for being with her dad in the aftermath of the incident.

Following the event, Ed Potter, managing director of Arriva Specialist Mobility, said he was very proud to have recognised all the winners.

“It is one of the most satisfying parts of my job to be able to reward members of the team who have been nominated by their colleagues,” he said.

“After a very difficult period of deliberation, I was thrilled to be able to recognise Pamela Lyons and Paula Morton from Chesterfield as Arriva Specialist Mobility Employees of the Year 2017. 

“The Employee of the Month and Year scheme thrives on recognition of colleagues, by colleagues.

 “I am looking forward to being able to reward more worthy winners in 2018 and I would urge you to get your nominations in if you think someone deserves it.

“Congratulations to everyone who received an award in 2017.”


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